Remote diagnostics
The platform reads device status, identifies which module raised the fault and attempts recovery from the operations desk before a visit is considered.
Alert priority is configured per location: the sites with the most transactions head the queue.
Terminal application
Screen flows are built around the transactions your customers actually use, with language options and accessibility handled from the start.
At branches with high transaction volume every fault cleared remotely saves hours of stopped terminal and of demand pushed to the teller desk.
Switch integration
Events are delivered in the format your operations team already uses, so the platform fits the existing process instead of replacing it.
Events are delivered in the format your operations team already uses, so the platform fits the existing process instead of replacing it.